Privacy Policy

PRIVACY POLICY AND DATA PROTECTION STATEMENT OF HILLROSE PROPERTY SERVICES LIMITED

  1. Application of The Privacy Policy and Data Protection Statement:  When you agree to obtain Services from Hillrose Property Services Limited (“HPS”) this Privacy Policy and Data Protection Statement will apply also to the Agreement that you, the Client makes with HPS for the supply of HPS’s Services and the Privacy Policy will form part of such Agreement.  The Privacy Policy and Data Protection Statement (“Privacy Policy”) provided in this notification will also apply to the Website. HPS is a UK-registered company, so must comply with the UK’s Data Protection legislation from time to time (as well as with relevant EU and EEC regulations) to ensure that any data provided is processed with proper care and attention.  In any event, however, the Directors of HPS are committed to safeguarding the privacy of each Client and the following explains HPS’s practices of information-gathering and safeguarding in relation to the Agreement and / or the Website.
  2. Data that HPS must collect from Client: HPS invites Client to contact HPS with requests for HPS’s Services. When Client makes such a request for the Services, Client must provide to HPS certain, limited items of personal data.  This data would include, at least: Client’s name, full home address (including Postcode) phone number and email address. To enable the purchase of the Services to be effected, payment details will also be required.  Certain further items of Client’s personal data may also be needed by HPS to enable it to effect the Services. We do not store credit card details, nor do we share financial details with any third parties.
  3. Safeguarding of Data:  Under the Data Protection legislation and rules of the UK and the EU, there is an obligation on HPS to comply with certain practices to ensure that any data given to HPS is processed with proper care and attention.  In any event, however, HPS is committed to safeguarding the privacy of Clients. HPS uses strong, proprietary security measures to guard against any misuse or removal of the data contained in its database. Please note that while HPS shall use proper care as regards the transmission of data, it must be understood and accepted by all parties using HPS’s Services that the internet is inherently unstable and such instability includes its security; consequently, HPS cannot guarantee the security of any data transmitted via the internet (by way of example, but not necessarily exclusively, email) so HPS shall have no liability for any disclosure resulting from the instability of the internet.  
  4.   Highly-limited access to your data:  In relation to the few items of data HPS requires to collect from Client in order to provide the Services, HPS secures such data carefully and securely.  We will not disclose to third parties unconnected with HPS any personal data which Client provides to HPS without Client’s prior, written consent, unless the governing law requires otherwise.  No item of Client’s data will be sold to or otherwise provided to third parties for any marketing purpose, though HPS may send Client marketing information from time to time unless Client informs HPS that they do not wish to receive such marketing information; for the avoidance of doubt, Client can change his / her mind at any time as regards future receipt or non-receipt of such marketing information.
  5. Compliance with UK / EU data protection legislation:  HPS applies its Privacy Policy with full compliance with and reference to the Data Protection legislation of the United Kingdom, based on The Data Protection Act 1998 (“DPA”) as such statute may be altered or replaced from time to time.  HPS treats its responsibility in this regard very seriously and is registered with the UK’s Information Commissioner, under Registration reference: ZA324728. In addition to compliance with the DPA, HPS will comply with the provisions of the current, relevant EU directives, as well as any new rules, regulations, or legislation that may come into force at any time, for as long as the UK is regulated by such directives.
  6.   Consent:   By a Client’s use of the Website and / or the Services of HPS, Client agrees to the terms and conditions of this Privacy Policy and consents to HPS’s collection of and processing of the few items of data requested by HPS to enable HPS to provide the Services.  
  7. Links to third party sites:  Where the Site contains links to third-party sites, this Privacy Policy does not apply to such sites.
  8. Accessing, Correcting, or Removing Client’s Data:  Client has the right to check whether HPS holds personal data about them, to access such personal data and to correct any personal data about them that is inaccurate or out-of-date.  If Client wishes to exercise their right of access to their personal information, or if they wish to make further inquiries or complaints about the Privacy Policy of HPS, Client should send an email to: teamhillrose@hillrose.co.uk for the attention of a Director of HPS.  In the event that Client wishes access to their personal information, Client will require to verify their identity to HPS.  For providing such access, HPS will not make a charge to Client. It is understood and accepted that the processing of such an application for access may take up to 30 (thirty) days.  Where the disclosing of an item of information would interfere with the privacy rights of another person, or where it would breach confidentiality attaching to that item of information, HPS will be obliged to withhold access from certain portions of Client’s database record.  
  9. Changes to HPS’s Privacy Policy:  In the event that HPS makes changes to its Privacy Policy (whether e.g. for business reasons, or because of legislative changes) such alterations will be posted on these Privacy Policy pages and may also be announced via the Website.